سياسة الخصوصية

Privacy Policy

Release date (June 27, 2021)

Introduction

• Feedzsa store www.Feedzsa.com always seeks to maintain the privacy of your personal data , and we are complying with the provisions of the Data Protection and the right to Privacy Laws regarding the protection of your personal data, and we have formulated this "Privacy Policy" to show you the nature of the data collected about you, and the purposes for which this data is used, so please read this policy carefully.
• The term data refers to all the data relating to the users of Feedzsa store, which includes their name, address, contact details and any other data that identify the user as well as other data related to the user's activities through the store and data related to the devices used in the process of accessing the store.
• We do not consider anonymised information to constitute personal information as it cannot be used to identify a specific person. We collect personal information from you when you use “Feedzsa” Store or its related websites and services. By providing us with your personal information you expressly consent to us processing your personal information in accordance with the terms of our privacy policy.
• Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
• You can visit the store and browse without having to provide personal details. During your visit to the store you remain anonymous and at no time can we identify you unless you have an account on the store and log on with your user name and password.

 

(1) Data of the account

• We collect the data provided by the customer to register his account on the store which includes (the first name, the last name, the email, the country choice and mobile number).
• Following your registration on Feedzsa store, you should not post any personal information (including any financial information) anywhere on the store. The posting by you of any personal information anywhere on Feedzsa store may lead to the suspension of your use of the store.

 

(2) Purchase Orders

• We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details, which include:

- login to the store or register a new account on the store.

- Your personal details ( the first name, the last name, the email, the telephone number or  the mobile number, the password, the password confirmation).

- Invoices' arriving address ( the company, the first address, the second address, the city, the mailbox, the country, region/province).

- The shipping method.

- The payment method.

- Shopping cart (product's image, name, type, quantity, price, total).

- The  order notice "if any".

• We may collect various pieces of information if you seek to place an order for a product with us on Feedzsa store. We collect, store and process your data for processing your purchase on the store and any possible later claims, and to provide you with our services

 

(3) Data of The Payment

• We collect the payment data provided to us by the customer through the store to pay for the products electronically through us which may include (Pay on receipt, Mada, Visa, Master Card).
• The store provides an electronic payment gateway, and we contract with an electronic payment service provider to provide the service through the store, and you authorize us to deal with your payment service provider on your behalf.
• We will collect transactional information based on your activities using Feedzsa store (such as buying, withdrawing funds or depositing amounts) or other activities related to your transactions on the store. This transactional information is used solely in relation to the transactions you undertake on the Site and for no other reasons.

 

(4) Data of Shipping

• Feedzsa store offers the service of shipping the local orders through shipping companies approved by us, so we may provide the shipping company with some data about you for product delivery purposes.
• You undertakes not to provide any personal data that is not required for the shipping company, and any data you provide is at your personal responsibility.

 

(5) Data of The Return

The customer must fill the product return form, which includes:

• Order details: ( the first name, the last name, the email, the telephone or mobile number, the order number, the order date).
• Information about the product: (the product's name, the product's type, the quantity, the reason for return, was the product opened or not, any other details or defects in the product).

 

(6) Content

• The customer provides us with the content of messages and comments through the store at his personal responsibility.
• The user provides us with the content of the messages he sends to the store to inquire about the content of the services or request to purchase from the store.
• We collect the data you provide to us to report on comments or problems that violate the terms and policies of Feedzsa store.

 

(7) Data of Contact

• The customer provides us with his number and his contact details when he contacts us through the store, whether via the store, email or phone.
• We allow the user to communicate with the store, in this case the customer provides us with the following information (name, email, subject of the message, content of the message).
• We collect the data you provide to us while communicating with us to inquire about any of our services or to encounter the problems that facing your use of the store.

 

(8) Data That Are Collected Automatically

Feedzsa store collects some data for the users, which does not identify the user or its contact data, and is automatically collected, which includes, for example (data of the devices used in contacts, time of contact, its duration, the location of contact, IP address, pages visited, advertisement categories that the user target).

 

(9) Cookies Policy

Feedzsa.com store adopts the cookies technology, which are small files stored within the hard disk of your computer. When you visit specific web pages from our store, the cookies identify your browser through a unique and random number without disclosing any personal information about you. The cookies help us to improve your experience of using the store and finding out which sections have the largest share of visit from our store.

 

(10) Purposes of Collecting Data

• We collect data to register your account on the store, so that you can use our services and the various features we offer, such as submitting and tracking the purchase orders through the store.
• We will use the data you provide to enable us to process your orders and to provide you with the services and information offered through our store and which you request.
• We collect your data to enable you to pay through the store.
• We will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online.
• We collect your data to enable you to submit the shipping requests through the store.
• We collect your data to enable you to submit the return or replacement requests through the store.
• We collect your data to enable you to add comments through the store.
• We collect your data for the purposes of documenting the contact details you have provided us with , and verifying your possession of them.
• We collect your data to communicate with you about any obstacles regarding the submission of purchase orders through the store, regarding the communication between you and the store or between you and the shipping company.
• We collect your data to process the electronic payment processes related to the return or replacements processes.
• We collect your data to enable you to assess the services you get through the store.
• We collect your data to enable you to contact us and provide replies to inquiries you have provided to us through the store.
• We collect your data to individualize the content and the advertisements for you through the store.
• We collect your data to nominate the advertisements and the products that we believe are of interest to you.
• We collect your data to nominate the advertisements and the products that we believe are of interest to you.
• We collect your data for law enforcement purposes or public authority decisions.
• We will use the information you provide to audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users.

 

(11) Limits of Data Disclosure

• We disclose your data to our partners on the store , employees, those who work with us and customer service providers for the purposes of implementing the services of Feedzsa store.
• We disclose your data to comply with the provisions of the law and , to execute the judicial decisions and the decisions of the competent authorities in the Kingdom.
• We disclose your data to implement our terms, conditions and any other agreement between you and the store.
• We may disclose your data to our co-providers as electronic payment providers for the purposes of verifying the validity of these transactions.

 

(12) Storage of The Data

• Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the store. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed.
• We store all your data on fully protected and secure servers to protect your data from any hacking or piracy, and the storage of your data may require its transferring outside the Kingdom of Saudi Arabia in case the store utilizes a hosting service provider.

 

(13) Integrity of The Data

You know that the Internet is not a 100% safe and secure mean, so our databases may be hacked into even though we have taken proper data protection procedures. From the perspective of our respect for your right to protect your data we will notify you within 3 days of the time we know about the hacking.

 

(14) Amendment of The Privacy Policy

We have the right to amend this privacy policy at any time, and we will publish the amendments within this document. Also we will send a public notification via our registered email explaining the link to the new amendments. And your continued use of the store after the amendments of this policy is considered as an express consent of you on these amendments, so please review this policy constantly.

 

(15) Contact Us

You can contact us through:

• Phone number: +966537080866

  Email: feedzshopco@gmail.com